Privacy Policy

1. Introduction

Verona Moda is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and Italian privacy laws.

2. Information We Collect

We collect the following types of information:

Information You Provide:

• First and last name
• Email address
• Phone number
• Shipping and billing address
• Payment information (through secure gateways)
• Product preferences and purchase history

Automatically Collected Information:

• IP address
• Browser type and device
• Pages visited and visit duration
• Referrer URL
• Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

• Process and complete your orders
• Provide customer service and support
• Communicate with you regarding orders, shipping, and promotions
• Improve our website and services
• Personalize your shopping experience
• Prevent fraud and ensure security
• Comply with legal obligations
• Send you marketing newsletters (only with your consent)

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance: to process your orders and provide requested services
• Consent: to send you marketing communications
• Legitimate interests: to improve our services and prevent fraud
• Legal obligations: to comply with tax and legal regulations

5. Information Sharing

We may share your information with:

• Service providers: shipping carriers, payment processors, IT service providers
• Business partners: only with your explicit consent
• Legal authorities: when required by law

We never sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies to improve your experience on our site. Cookies help us:

• Remember your preferences
• Keep your cart active
• Analyze site traffic
• Personalize content

You can manage cookie preferences in your browser settings. For more details, see our Cookie Policy.

7. Your GDPR Rights

Under GDPR, you have the following rights:

• Right of access: request a copy of your personal data
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request deletion of your data
• Right to restriction: limit processing of your data
• Right to data portability: receive your data in structured format
• Right to object: object to processing of your data
• Right to withdraw consent: at any time

To exercise these rights, contact us at support@Verona-Moda.com

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or alteration. These include SSL encryption, firewalls, access controls, and regular security audits.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Order data is kept for 10 years for tax compliance.

10. International Transfers

Your data may be transferred to and stored in countries outside the European Economic Area (EEA). We ensure such transfers comply with GDPR and that appropriate safeguards are implemented.

11. Minors

Our site is not intended for persons under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of having collected data from a minor, we will delete it immediately.

12. Changes to Privacy Policy

We reserve the right to update this privacy policy at any time. We will notify you of any significant changes via email or website notification. The date of the last update will always be indicated at the top of this page.

13. Contact

For questions regarding this privacy policy or to exercise your rights, contact us:

You also have the right to lodge a complaint with the Italian Data Protection Authority.